FAQ
Our friendly support team is ready to assist with any questions—just email on novalusci@gmail.com for a fast response.
Meanwhile, here are some frequently asked questions:
Which countries do you ship to?
We ship to most countries! Unfortunately, certain restrictions prevent us from shipping to some areas, if in doubt get in touch and we'll double check for you.
How fast is your turnaround time?
We typically print and dispatch items within 3-5 business days.
Can I trust RubyMania?
Absolutely! We use Shopify Payments to ensure 100% secure transactions. If anything doesn’t meet your expectations, contact us on live chat, and our team will work to resolve it or offer a full refund.
How long will my order take to arrive?
We need 3-5 days to print your item, and after dispatch, delivery times are as follows:
- UK: 1-2 business days
- Europe: 3-5 business days
- USA: 2-4 business days
More questions?
We’re here for you! Just click the live chat icon on the right.