Shipping Policy

At Ruby Mania, we strive to deliver your custom-printed orders quickly and efficiently. Please review our shipping policy below:

Order Processing

  • All products are made to order and require a processing time of 3–7 business days before shipping.
  • Processing time may vary during peak periods or due to high order volumes.

Shipping Options and Delivery Times

  • Shipping times are calculated after the processing period. Delivery estimates are as follows:
    • Standard Shipping: 5–10 business days (depending on location).
    • Expedited Shipping: 3–5 business days (available for select regions).
  • Delivery times are estimates and may vary due to customs, carrier delays, or other unforeseen circumstances.

Shipping Costs

  • Shipping fees are calculated at checkout based on your location and selected shipping method.

International Shipping

  • We ship worldwide. However, international orders may be subject to customs duties, taxes, or fees, which are the customer’s responsibility.

Order Tracking

  • Once your order ships, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking to update.

Address Accuracy

  • Ensure your shipping address is correct at checkout. Ruby Mania is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

Lost or Delayed Orders

  • If your order is delayed beyond the estimated delivery time, please contact us at novalusci@gmail.com.
  • For lost packages, we will investigate and, where applicable, provide a replacement or refund.

Returns on Shipping Issues

  • If an item is returned to us due to an incorrect address or failure to collect, we will contact you to arrange re-shipment (additional fees may apply).

Shipping Restrictions

  • Some regions may have shipping restrictions or longer delivery times. If your location cannot be serviced, we will notify you.

Contact Us
For any shipping inquiries, email us at novalusci@gmail.com.

This policy ensures transparency and sets clear expectations for customers ordering from your print-on-demand store.